LEH: Crisil Foundation, in collaboration with the Ladakh Rural Livelihood Mission (LRLM), organised a Financial Literacy Awareness Programme at Chemday in Kharu block, with officials from the Reserve Bank of India (RBI), NABARD, banks and rural development agencies educating residents on financial inclusion, digital banking and social security schemes.
Around 80 participants, including Self-Help Group (SHG) members and local residents, attended the programme conducted by the Centre for Financial Literacy (CFL), Kharu, in coordination with NRLM and the RBI.
Officials sensitised participants on customer rights, grievance redressal mechanisms, banking products, government welfare schemes and safe digital banking practices. Special emphasis was laid on cyber fraud prevention, phishing threats and safeguards against unauthorised electronic transactions.
Addressing the gathering, RBI Jammu Regional Office Manager and Lead District Officer Subin Kundal and other officials highlighted the importance of financial awareness in strengthening access to formal banking services and protecting consumers from financial fraud.
CFL officials delivered presentations on major social security schemes, including Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY), Pradhan Mantri Suraksha Bima Yojana (PMSBY), Atal Pension Yojana (APY) and Sukanya Samriddhi Yojana (SSY). Participants were also briefed on KYC compliance, credit facilities under Kisan Credit Card (KCC), Prime Minister’s Employment Generation Programme (PMEGP) and NRLM-linked schemes.
The programme further highlighted the role of RBI Ombudsman mechanisms, customer helplines and grievance redressal platforms in ensuring consumer protection and timely resolution of complaints.
