JAMMU: Northern Railway’s Jammu Division remains ever-ready to serve and assist its passengers. In this spirit, the division’s employees undertake numerous commendable initiatives—ranging from providing amenities to ensuring security—all in the best interest of the passengers. Adding another chapter to this series of praiseworthy deeds, and acting under the directives of Senior Divisional Commercial Manager, Shri Uchit Singhal, the ticket checking staff of the Jammu Division has demonstrated exemplary performance while on duty. Foremost among these incidents, on March 17, Shri Sandeep Kumar—a member of the ticket checking staff based at the Pathankot headquarters—apprehended two mobile thieves near Narwana station while they were attempting to steal a passenger’s mobile phone in Coach S-1 of Train No. 14035 (Dhauladhar Express). Taking immediate action, he handed the culprits over to the on-duty Railway Protection Force (RPF) personnel present on the train for further legal proceedings. Following this incident, the passenger expressed deep gratitude to the ticket checking staff and highly lauded their act of bravery.
Meanwhile, turning to an incident involving another train, the ticket checking staff aboard Train No. 14803 successfully located and safely returned a mobile phone belonging to a passenger traveling on Seat No. 4 of Coach B-2. Upon recovering his mobile phone, the passenger extended his sincere thanks to the ticket checking staff.
Currently, under the able guidance of the Divisional Railway Manager and the Senior Divisional Commercial Manager (Jammu), the employees of the Commercial Department are playing a leading role not only in revenue generation but also in ensuring passenger safety and security.
Commenting on these incidents, Senior Divisional Commercial Manager Shri Uchit Singhal stated, “I commend the entire staff for this praiseworthy work and hope that they will continue to discharge their duties with the same energy and integrity in the future. Their achievements will serve as a source of inspiration for other railway personnel.”
